How To Switch Accountants

Switching accountants might feel like a big decision, but it could be one of the best moves for your business. Whether you’re currently working with a traditional accountant or thinking about switching to an online service, making a change can lead to better support, smarter financial strategies, and a lot more peace of mind. 

Lack of prompt communication

Are your phone calls or emails going unanswered? One of the biggest frustrations for business owners is when accountants are slow to respond. Quick, clear communication is crucial for staying on top of tax deadlines and making informed business decisions. If you’re left in the dark too often, it might be time to explore other accounting services. 

Missed deadlines

Missing deadlines can cost you—literally. Whether it’s penalties from missed tax filings or delays in financial reports, if your accountant is regularly falling behind, it’s not just frustrating—it’s potentially expensive. Switching to a new accountant who values deadlines can save you time and avoid unnecessary headaches. 

Lack of understanding of your business

Every business is unique, and your accountant should understand the specific challenges of your industry. Whether you’re in retail, real estate, or tech, having an accountant with industry-specific knowledge can make all the difference. If your accountant doesn’t “get” your business, it might be time to find one who does. 

Delays in work completion

Is your accountant consistently late in completing your tax returns or financial reports? Delays can disrupt your operations and lead to missed opportunities. Consider switching to an online accountant, who may be able to offer faster and more reliable service. 

Impersonal service

Does it feel like you’re just another number to your accountant? Personal service matters. You want to know that your accountant cares about your business and is committed to helping you succeed. If you’re not getting that, it might be time to move to a firm that values strong client relationships. 

Unclear pricing

Are you always confused about your accountant’s fees? Unpredictable charges and hidden costs can break trust. You should know exactly what you’re paying for, with no surprises. Look for an accountant who offers clear, transparent pricing so you’re always in the loop. 

Inadequate tax planning

A good accountant doesn’t just file your taxes, they help you plan for the future. If your current accountant isn’t proactive about finding ways to save on taxes or advising on financial strategies, you could be missing out on opportunities. It might be time to find someone who can help you plan more effectively. 

Lack of proactive service

Your accountant should do more than just respond to problems, they should help you avoid them. Proactive accountants offer insights and advice to keep your business financially healthy. If your current accountant is just reacting, switching to a more proactive firm, like an online accountant, could be a game-changer. 

Unexpected penalties

Are you getting hit with unexpected tax or compliance penalties? Your accountant should be helping you stay compliant and avoid costly mistakes. If this isn’t happening, it might be time to find someone who can guide you more effectively and keep you on the right track. 

Hidden fees

Surprise fees on your bill? That’s a red flag. Transparent pricing is essential in building trust with your accountant. If you’re being hit with charges you didn’t agree to, it’s time to consider an accountant that’s upfront about costs. 

Limited technical expertise

Does your accountant have the technical skills to meet your business’s needs? Whether it’s complex tax filings, financial forecasting, or advanced bookkeeping, you need an accountant who can keep up. If they’re lacking in technical expertise, switching to someone more qualified can make all the difference. 

Insufficient resources

As your business grows, so should your accountant’s ability to support you. If they don’t have the resources or staff to handle your growing needs, it might be time to move to a firm that can keep up with your expansion. 

Business growth

Has your business outgrown your accountant? If they can’t meet your more complex needs, it’s time to find an accountant with the experience to match your scale. Consider an online accountant who offers scalable services that grow with your business. 

Switching accountants is easier than you might think. Here’s how the process works: 

• We handle the entire process for you: We can contact your current accountant on your behalf to inform them of the change and request professional clearance. This authorises them to release your financial records to us. If you’d prefer to notify them yourself, that’s fine—just let us know when you’ve done so, and we’ll take it from there. 
• Professional regulations ensure a smooth transition: By law, your previous accountant is required to cooperate and pass on the necessary information to us. Thanks to professional regulations, this process is straightforward and efficient. 
• You have the right to switch anytime: It’s your business, and you have the freedom to change accountants whenever you feel it’s necessary. Your previous accountant will provide up-to-date records, making the transition to your new accountant smooth and seamless. 

Here’s a simple checklist to guide you through the process of switching accountants: 

1. Notify your current accountant (if we’re not doing it for you). 
2. Request professional clearance (we’ll handle this unless you prefer to). 
3. Provide proof of identity and address (as part of our client acceptance process). 
4. Sign new engagement letters with your new accountant. 
5. Sign an agent link so we can act on your behalf with Revenue. 

Switching accountants can seem daunting, but it might be the best step for your business. With the right accountant, you gain proactive support, clear pricing, and expertise that aligns with your industry and goals. If you’re not getting the value you need, it may be time to explore new options. Contact us to find out more about our Accountancy Services and see how a new accountant could make a real difference.